Privacy Policy
We at Carol Cole Company, Inc., the sponsor of the mynuface.com web site, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of our web site constitutes your acceptance of our Privacy Policy and the practices it describes.
Please note that our Privacy Policy governs personally identifiable information provided to us via our web site or to the mynuface.com call centers referenced on our web site. It does not govern communications that you may have with others which reference our web site or products, such as communications with third-party service providers who use our products.
Although our policy with respect to use and disclosure of our customers’ personally identifiable information, as described below, has been in effect for a number of years, this formal Privacy Policy was last updated on September 9th, 2020.
Opting Out Of Email Communication
To unsubscribe from our newsletter, click on the unsubscribe link in an e-mail you’ve received, or go to your account page on the site. After logging in, you will be taken directly to a page that will allow you to unsubscribe to future mynuface emails. Please uncheck the box that indicates: “Subscribe to Email”. Then hit submit. Please allow 24 hours for your request to be processed.
Categories of Personally Identifiable Information Collected
Visitors may browse our web site without revealing any personally identifiable information, but shoppers must provided personally identifiable information required to validate and fulfill their order. During purchase, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone at (888) 360-9171 to place your order. mynuface.com also offers its customers personalized consultations with skin care specialists by E-mail or phone. If you decide to consult with a specialist, you will be asked to provide personal information regarding your geographical location, skin characteristics and age group.
What Personal Information About Customers Does mynuface.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at mynuface.com.com. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you.
Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies” and we obtain certain types of information when your web browser accesses mynuface.com (which are explained below). There are tools designed to help you visit web sites anonymously, although we will not be able to provide you with a personalized experience at mynuface.com if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from mynuface.com if your computer supports such capabilities.
Information from Other Sources:
We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.
Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes only. mynuface.com does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about mynuface.com and its products.
As stated above, mynuface.com does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, mynuface.com has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.
Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.
Keeping Your Personally Identifiable Information Secure
www.mynuface.com uses Secure Sockets Layer (SSL) with a AES-256 encryption when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.
If you choose to make a purchase on mynuface.com, your purchase transaction information is also encrypted using Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you prefer to place your orders by telephone, you may call one of the call centers referenced on the Contact Usage on this web site. Your personally identifiable information will be treated with the same confidentiality and security as orders placed on our web site and is governed by the terms and conditions of this Privacy Policy.Changes to Your Personally Identifiable InformationYou have the ability to review, change and/or correct the personally identifiable information you provide to us by going to the web page that links to your account and using the edit tools provided there to change your information.
Third Party-Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Use of Cookies
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features that help your user experience.
The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of mynuface.com’s best features, and we recommend that you leave them turned on.
Third Party Pixels and Cookies
Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies the collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information, however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other information about. For example, the cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. Visitors can also express their choices for display advertising, through the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform. We and/or our partners may also use cookies for delivering personalized advertising emails. These cookies are used to identify the visitors of our advertisers’ websites and send personalized emails based on the visitors’ browsing experience. We and/or our partners use cookies, pixels and other tracking technology to associate certain Internet-related information about you, such as your Internet Protocol address and what Web browser you are using, with certain of your online behaviors, such as opening emails or browsing websites. Such information is used to customize ads or content and may be shared with our partners.
Selling to Children
mynuface.com does not sell products for purchase by children. If you are under 18, you may use mynuface with the involvement of a parent or guardian.
Optional Provisions
Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt-out of receiving them by simply clicking on the “unsubscribe” link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails. Should you wish to be added again in the future, just do a basic registration the next time you visit www.mynuface.com. To do this, simply click on the “Newsletter Sign-Up” button on the home page and fill in your name and E-mail address. This will add you, once again, to the mailing list.
Changes to our Privacy Policy
As we strive to improve our products and services, we may revise our Privacy Policy from time to time. We encourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacy page on our web site along with the effective date of the revision. In the event of any significant changes to our Privacy Policy, mynuface.com will notify affected customers by E-mail.
Contact Us
We respect your opinions. If you have any questions or comments about our Privacy Policy please contact us at info@mynuface.com or write to us at the following address:
Carol Cole Company, Inc.
[Re: Privacy Compliance Office]
1325 Sycamore Ave, Suite A, Vista, California 92081